Vertical Platform Lifts Frequently Asked Questions

Q: Does your wheelchair lift meet requirements?
A: Our vertical wheelchair lifts are manufactured by Bruno who are the world leaders in lifting
     equipment. All lifts are compliant with Australian laws and safety standards.
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Q: Can your vertical lifts be used inside and outside?
A: Yes, all of our wheelchair lifts are designed to be completely weather resistant. They are fully
     sealed and can be used with confidence both indoors and out.
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Q: Will this vertical lift pass my building codes to use in my home or business?
A: Yes, our vertical platform lift meets all safety standards for a wheelchair lift. It can also meet
     codes for commercial applications in your state.
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Q: How much will it cost to maintain the stairway lift and have it serviced?
A: As every lift installation is different it is hard to give a fixed price without sighting the lift. When
    we come out to measure up and quote, we will also quote on a service and maintenance plan
    so you don't need to worry.
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Q: How much warranty do your wheelchair lifts come with?
A: Bruno vertical platform lifts have a Gold 2 Year Warranty.
     The lifts have a fully comprehensive 12 month guarantee so if any component should fail due
     to faulty manufacture during the first year of ownership we will send a fully trained service
     engineer to get your lift back to full working order FREE OF CHARGE. For the next 12
     months major components such as the motor and gearbox are still covered.
     Please remember Bruno are a world leader and have been manufacturing stairlifts for over
     25 years and are extremely reliable. Bruno lifts are manufactured to the world's highest
     standards ensuring safety, reliability and engineering excellence.
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Q: If I ask you to send someone over for a quote will I get the hard sell to buy a
     wheelchair lift?
A: No, not at all. Our technician will come over and explain everything about the wheelchair lift
     and complete a FREE quote and with no obligation at all on your part to buy anything. It is
     then entirely your decision - in your own time - whether to but or not.
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Q: How do I learn to use the wheelchair lift?
A: When our technicians install your wheelchair lift it also includes a relaxing, in-depth
     demonstration on how to use your lift, the comfort and safety features, as well as a
     comprehensive list of checks before we leave you to let you get to know your wheelchair lift.
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Q: What powers the wheelchair lift?
A: Your lift is powered by two DC batteries and the lift is plugged directly into the mains. The
     best thing with using DC power is that if you have a power cut your stairlift will still operate.
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